PRIVACY POLICY

Our commitment to your privacy

THIS PRIVACY POLICY SETS OUT HOW WE DEAL WITH YOUR PERSONAL INFORMATION AND HOW WE PROTECT YOUR PRIVACY.

INTRODUCTION

WE RESPECT YOUR RIGHT TO PRIVACY AND YOUR RIGHT TO VIEW AND UPDATE THE PERSONAL INFORMATION WE HOLD ABOUT YOU. WE ARE COMMITTED TO PROTECTING YOUR PRIVACY WHEN YOU VISIT OUR WEBSITE OR CONTACT US IN ANY WAY. 

WE WILL ONLY DEAL WITH YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE PRIVACY ACT 2020 AND THIS PRIVACY POLICY.

THIS PRIVACY POLICY APPLIES TO PERSONAL INFORMATION WE COLLECT FROM VISITORS TO OUR WEBSITE, OUR CUSTOMERS AND OTHERS WHO WE DEAL WITH DIRECTLY.

Collecting your personal information

WE WILL COLLECT PERSONAL INFORMATION FROM YOU WHEN YOU PURCHASE OUR PLAYER CARDS OR SERVICES WE WILL COLLECT THE FOLLOWING INFORMATION:

• Name

• Date of birth

• Mobile

• Email

• Post Code

THIS POLICY HAS BEEN PRODUCED TO PROVIDE CLARITY AND TRANSPARENCY. IT DOES NOT PROVIDE EXHAUSTIVE DETAILS OF ALL ASPECTS OF THE DATA COLLECTION, STORAGE AND USE OF PERSONAL INFORMATION. IF YOU REQUIRE FURTHER INFORMATION PLEASE CONTACT US TO REQUEST FURTHER INFORMATION BY EMAILING JORDAN@TICKETTIME.COM.AU
WHEN YOU PROVIDE US WITH INFORMATION, SOME OF THE INFORMATION WE MAY REQUEST IS OPTIONAL AND SOME IS MANDATORY.  WHETHER INFORMATION IS MANDATORY OR OPTIONAL SHOULD BE INDICATED AT THE POINT WHERE IT IS COLLECTED.  IF YOU CHOOSE NOT TO SUPPLY MANDATORY INFORMATION WE WILL LIKELY BE UNABLE TO CONTACT YOU IN RESPONSE TO ENQUIRIES OR FOLLOW UP ON YOUR REQUEST IN FULL. IF YOU CHOOSE NOT TO SUPPLY OPTIONAL INFORMATION WHEN REQUESTED WE SHOULD BE ABLE TO CONTACT YOU IN RESPONSE TO ENQUIRIES OR FOLLOW UP ON YOUR REQUEST.

Children’s Privacy

WHERE WE DO COLLECT INFORMATION FROM PEOPLE AGED 16 OR YOUNGER FOR THE PURPOSE OF PROVIDING SERVICES, WE RELY ON REPRESENTATIONS FROM CUSTOMERS THAT THEY HAVE APPROPRIATE CONSENT FROM A PARENT OR GUARDIAN TO DO SO.
WE MAY USE YOUR PERSONAL INFORMATION TO: 

• Provide you with information related to products and services you have requested. 

• Verify your identity

• Conduct market research and  surveys if you have opted-in to receive email newsletters and email updates

• Run promotions such as loyalty programs, surveys or giveaways

• Tell you about our new products or services and if you have opted-in to receive email newsletters, email or text message updates

• Conduct research and statistical analysis

• Respond to communications from you including enquiries

• Respond to lawful requests from public authorities or law enforcement
   

Disclosing your personal information

WE WILL NOT SELL OR RENT YOUR PERSONAL INFORMATION TO ANY THIRD PARTY

Data Security   

WE USE A NUMBER OF MECHANISMS TO PROTECT THE SECURITY AND INTEGRITY OF YOUR PERSONAL INFORMATION SUCH AS SECURE SOCKET LAYER (SSL) PROTOCOL ON OUR WEBSITE AND PASSWORD PROTECTED ENVIRONMENTS FOR OUR WEBSITE ADMINISTRATION.

UNFORTUNATELY, NO DATA TRANSMISSION OVER THE INTERNET CAN BE GUARANTEED AS COMPLETELY SECURE. SO WHILE WE STRIVE TO PROTECT SUCH INFORMATION, WE CANNOT ENSURE OR WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US AND YOU DO SO AT YOUR OWN RISK.

ONCE ANY PERSONAL INFORMATION COMES INTO OUR POSSESSION, WE WILL TAKE REASONABLE STEPS TO PROTECT THAT INFORMATION FROM MISUSE AND LOSS AND FROM UNAUTHORISED ACCESS, MODIFICATION OR DISCLOSURE.

Changing your personal information

YOU HAVE THE RIGHT TO ASK FOR A COPY OF ANY PERSONAL INFORMATION WE HOLD ABOUT YOU, AND TO ASK FOR IT TO BE CORRECTED IF YOU THINK IT IS WRONG. IF YOU’D LIKE TO ASK FOR A COPY OF YOUR INFORMATION, OR TO HAVE IT CORRECTED, PLEASE CONTACT:

NAME: Jordan Gudmundsson                                                                                   
EMAIL: jordan@tickettime.com.au                                                            
PHONE: (07) 56636466                                                                                        

_{THIS POLICY WAS LAST UPDATED ON 28TH MAY 2024.}